Forum Discussion

Misskim88's avatar
Misskim88
Reel Rookie
10 hours ago

Roku Players Unable to connect to internet

Hi everybody I just wanted to let you all know that the Roku boxes went down for 3 days wouldn't connect to the internet wouldn't scan for any updates wouldn't do anything I unplugged it I restarted it I tried updating everything nothing worked but my computer works my Roku TV works and I just had to wait for them 4 days so if you can please use your computer laptops or cell phones to watch Roku TV in the meantime

2 Replies

  • All Roku boxes went down for 3 days Roku TVs are fine You can watch Roku TV on your computers laptops and phones nothing worked I tried everything I just had to wait sorry but hope that helps

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator

      Hello Misskim88​

      We noticed your post that you're having trouble connecting your Roku devices to the internet. We'd like to take a closer look at it.

      Could you tell us the exact error you're getting when you try to connect it to the internet? We also recommend you try connecting it to a mobile hotspot to see if the same behavior occurs.

      Let us know how it goes.

      Roku Community Team