I recently moved and trying to get into my non-roku tv - can do it as a guest - but not as myself because even though the device recognises me, it's not happy with the ip address where I'm living, and don't know what it was before. Can anyone advise?
RokuSuzyL It's not always the ISP that controls the DHCP server. Many people use their own routers and the ISP has no control over personal devices.
janiani I'm not understanding what the problem is. Since you have a non-Roku TV, I assume you have one of the Roku players connected to your TV. Do you have the Roku remote, or are you trying to use the Roku app on a phone as the remote? If you don't have a Roku remote, there's no way to connect your Roku to a wireless network without one. If you have a Roku Stick player, you MUST have an official Roku remote, as they do not support using a simple IR remote. You cannot use the Roku app to control a Roku unless the Roku and phone are both connected to the same private network, and there's no security setting in the WiFi that blocks devices from seeing each other.
FYI: IP addresses are assigned by a device on the network (called a DHCP server, usually part of the network router hardware), and it will not be the same number on different networks (unless by some sheer coincidence).
janiani As a newbie, its advisable to state the Roku model, firmware version, type of connection (wired/wireless) as well how its connected (HDMI, through an AVR, etc). As atc98092 has stated, the Roku assigns the IP address not the user. You may be experiencing channel congestion is using WiFi or in lay terms, too many others using the same channel making it difficult for the Roku to connect. The best way to determine this is through installing an app like WiFi Analyzer for Android or something similar for iPhone. Open the app, check the channel graph then tap the circular icon to learn each SSID and the channel its using. Log into the router, disable 'auto' from channel selection and choose one with less congestion. The star icon rates channels by strength.
