Forum Discussion

Kimphooey's avatar
Kimphooey
Newbie
3 years ago

Roku not showing hotel prompt

I am at a Sheraton (Marriott Bonvoy) and I’m having the same issue. So frustrating.

6 Replies

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    • Wootton's avatar
      Wootton
      Binge Watcher

      There is 4 pages of bug reports in this one thread and there are a half dozen threads at least all reporting the same bug. 

      why bother posting try the FAQ when it’s clearly a bug and it’s clear ROKU never intends on fixing it???

      • Mlox11's avatar
        Mlox11
        Channel Surfer

        My simple answer dump roku and buy an apple tv box that's what I did! What a difference, never an issue at hotels just do basically the same connecting but I use my iPad to patch the apple TV to the hotel wifi works every time. You're right roku has their head up their ass and refuses to ever fix or address the problem so move on, that's what technology and competition is all about. Bye roku thanks for nothing. 

    • Susan66's avatar
      Susan66
      Newbie

      You Roku people keep answering by posting the how to set up link. It's NOT working. Read the thread. We've all used it before. We are not getting the option you describe. FIX IT! 

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator

        Susan66 

        Thanks for the post.

        Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

        With more detailed information, we will be able to assist you further.


        Thanks,
        Danny