Forum Discussion
Sorry doubled message to this group! see my other message
I am updating on my post from yesterday:
I can reliably perform these steps every time.
I connect to my hotspot, while I'm connected to the hotspot, I then ask it to connect back to the wifi.
It then says it did connect to wifi, but when I turn off the hotspot, it disconnects.
I also noticed that the IP addresses never change away from my hotspot.
I get error 014.50 I have Roku emailing me to ask me additional details. our school and staff so far now have 6 devices 1 TV and 5 Roku express devices that all do the same thing. I have confirmed these steps on the tv and 2 of the express devices. one express device was tested with owners hotspot not mine.
I will be taking some express devices to another nearby location to confirm this is not my school network and sending Roku pictures of those as well.
roku version is on the TV is: 11.5.0 build 4312-A2 haven't got data on all the others yet
Test your own devices, confirm these same consistency and call Roku, let's be loud enough to get an engineer or software programmer to hear us!!