Forum Discussion

jodesbe's avatar
jodesbe
Newbie
2 months ago
Solved

Roku mobile app button not working

tried to download roku remote to apple 14 pro max but the agree button won’t respond …any suggestions or is the site a flake? my volume control won’t work on roku remote

mobile app
remotes
  • RokuArcelyn's avatar
    RokuArcelyn
    2 months ago

    Welcome, jodesbe​ 

    You seem to be having a problem trying to install or launch the Roku mobile app, and the “Agree” button won’t respond. Here are a few things to try: 

    1. Force close and reopen the app: Swipe up from the bottom, close the Roku app, and relaunch it.
    2. Update iOS: Make sure your iPhone is running the latest version of iOS.
    3. Reinstall the app: Delete the Roku app and reinstall it from the App Store.
    4. You can try using the Roku app on another mobile device.

    To get some tips on how to fix your Roku remote. Let us know if that works!

    Roku Community Team

1 Reply

  • RokuArcelyn's avatar
    RokuArcelyn
    Community Moderator
    2 months ago

    Welcome, jodesbe​ 

    You seem to be having a problem trying to install or launch the Roku mobile app, and the “Agree” button won’t respond. Here are a few things to try: 

    1. Force close and reopen the app: Swipe up from the bottom, close the Roku app, and relaunch it.
    2. Update iOS: Make sure your iPhone is running the latest version of iOS.
    3. Reinstall the app: Delete the Roku app and reinstall it from the App Store.
    4. You can try using the Roku app on another mobile device.

    To get some tips on how to fix your Roku remote. Let us know if that works!

    Roku Community Team