Forum Discussion

haylood's avatar
haylood
Newbie
2 months ago

Roku Mobile App Home and suggested apps

When I open the roku mobile app, on the home page it says something went wrong loading this page. When use the remote it pulls up the suggestions but the suggested apps dont ever load. I have tried uninstalling the app and then reinstalling it. Closing and reopening. software is up to date. 

What else could I do?

mobile app

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    2 months ago

    haylood Welcome!

    We understand you’re having issues with the Roku mobile app, and we’re here to help!

    Can you let us know when the issue started? Also, if you could take a picture of the error, that’d be great. In the meantime, try uninstalling and reinstalling the app and updating the Roku app to see if that fixes things.

    Let us know how it goes!

    Roku Community Team