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Cmwj's avatar
Cmwj
Newbie
3 years ago

Roku Loads Crackle By Itself

My Visio TV does it too. I’m using the remote that came with the TV. 

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1 Reply

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    3 years ago

    Hi Cmwj

    Welcome to the Roku Community!

    Thanks for the post. We'd like to know how we can be of assistance. But we need more details to further investigate this. Please provide these details below for us to better identify the issue.

    • What is the OS version of your Roku streaming device?
    • Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
    • If you could provide a video clip on the issue, that would be helpful.

    With more information, we will be able to assist you further.

    We're looking forward to your response.

    Thanks,

    Rey