Solved
Roku iPhone mobile app doesn’t work
The app remote is not compatible with standard remotes. If you download the app the remotes won't work even when I tried to repair them. Turned everything off, unplugged, even my router, put new batt...
Hey, Griselda03.
Thanks for sharing your concern here!
Let's start by double-checking if you have downloaded the Official Roku Mobile App from the app store.
After that, please try the following fixes below:
- Go to Settings > Apps > Google Play Store
- Select Storage & Cache and tap on Clear Cache
Need more help? Here's a link for additional tips!
Feel free to get in touch with us again if the problem continues—we're here to help.
Roku Community Team
