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peppermintkiss's avatar
peppermintkiss
Newbie
3 months ago

Roku Express streaming player overheating

My Roku Express box feels hot to the touch but it's not in a closed space it has room around it even tried sitting it on something so it has more ventilation nothing has changed was plugged into the wall now is plugged into the TV not sure how to solve the problem and also has no overheating message

TV & Player Setup

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 months ago

    Hey peppermintkiss,

    Greetings from the Roku Community!

    If your Roku streaming player is placed inside a cabinet or other enclosed space, especially with other electronic equipment, it may overheat.

    What to do

    1. Carefully unplug the power cable from your Roku player and allow it to cool down.
    2. Find a cooler location for your Roku player; avoid placing the unit:
      1. Inside a cabinet or other closed space;
      2. On top of other electronic devices such as cable boxes, routers, or audio/video receivers;
      3. In direct sunlight.
    3. Wait at least 10 minutes for your Roku player to cool down. Once cooled, plug the power cable back in and wait for the Roku player to power on. If you still see the above message or the Roku player shows a SOLID RED LIGHT, immediately unplug the power cable.
    4. Repeat step 3 one more time. If the problem persists, then you should stop using your Roku player

    Please try doing this and see if it helps with what you're experiencing.

    Best,
    The Roku Community Team