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Markprivate's avatar
Markprivate
Newbie
2 years ago
Solved

Roku Express solid white light and no signal

I can see this is a common issue.  Please assist: As of yesterday there is no VIDEO output from the device. White power light constant-on. Factory reset – DONE Cables changed – DONE Differe...
TV & Player Setup
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Markprivate

    Thanks for posting, and welcome to the Roku Community.

    We acknowledge the issue you've had with your Roku, and we're sorry to hear about the trouble. Seeing that your Roku is considered one of the "Legacy Devices", it might be that the issue is caused due to its longevity of usage. We recommend the recent products for streaming which are up-to-date and supported by channels with their current updates and channel design build.

    If you need further assistance, please don't hesitate to reach out to us again.

    All the best,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi, Markprivate

Thanks for posting, and welcome to the Roku Community.

We acknowledge the issue you've had with your Roku, and we're sorry to hear about the trouble. Seeing that your Roku is considered one of the "Legacy Devices", it might be that the issue is caused due to its longevity of usage. We recommend the recent products for streaming which are up-to-date and supported by channels with their current updates and channel design build.

If you need further assistance, please don't hesitate to reach out to us again.

All the best,
Kash