Forum Discussion
I have done factory reset and it still restarts, it’s random apps and it’s all the time. Any suggestions? I’m about ready to toss this thing in the garbage.
If you are already using wall power and the device keeps restarting, then either replace power adapter or if still under warranty (30 days return, 1 year replacement), try exchanging it or go up a level in device model.
https://support.roku.com/article/208757058
----
Unless you have the newer model 3960 Roku Express, previous models of the Roku Express can be a bit problematic. Really meant for basic streaming. If you want a little more speed and memory, then the Roku Express 3960 or the Roku Express 4k+ 3941 would be a good buy for the price.
With all the devices, really suggested to use wall power rather than the TV port for power since underpowered devices can have many issues.
- WertzTV2 years agoReel Rookie
My roku stick just goes to the title "Roku" screen. That blinks for a little bit. The screen goes black. Then back to "Roku". I bought this about three months ago. The model is 3941x2
I have:
- unplugged it
- pressed the reset button
- held the reset button for 45 sec. (factory reset did not start)
Is there anything else I can do?