Roku Express keeps restarting
Roku Express keeps restarting once I enter the password for my wireless connection. It worked fine for a month now will not do nothing
Forum Discussion
I can’t even get to the settings, once I turn it on, it makes me choose a language then straight to the wireless settings. Is there a way to get to the Home Screen before the wireless settings.
Thank you for keeping in touch!
I'd be delighted to look closely to see how we may assist you in getting started. Do you receive an error message when attempting to connect to your wireless network or when streaming a specific channel?
For troubleshooting purposes, have you tried re-connecting your Roku to a solid wireless network to see if that helps resolve the issue you are seeing? You may also try to connect to an alternate wireless network, such as another mobile phone signal typically provided and maintained by specific mobile phone (cellular) service providers, to see if you are experiencing the same issue.
With detailed information, we will be better able to assist you.
Warm Regards,
Lianna
I am having the same issues. I have been able to check language and then put my email address in and then it will restart and ask for email again. It has since stopped turning on at all unless I unplug it. I can't even do an update check or anything.
Try plugging the Roku device directly into wall outlet if you are currently using the TV USB power port for power. (use a cell phone wall adapter if you do not have a power adapter).
You can also try connecting the Roku device to a mobile hotpot (if available to you) to get through setup and activation.
Final thing to try is a Factory Reset. (press and hold the Reset button for 30+ seconds) and then try setup again. (if possible, use the wall adapter and the mobile hotspot initially. If no hotspot, use the wall adapter and make sure your 2.4ghz wifi/network band is available).
