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brown2023's avatar
brown2023
Channel Surfer
3 years ago
Solved

Roku express 3910x lost remote and not connected to my internet?

I have had the express for years and have recently lost my remote and my other remotes or the Roku app won’t work on the express the express device hasn’t been connected to my internet for years and I’m trying to find a app I can download or where can I buy a replacement for that model? 

remotes
  • RokuKarla's avatar
    RokuKarla
    3 years ago

    Hello brown2023

    Thanks for reaching out here in the Community.

    You will need a physical remote in order to input your new password and connect to your wireless network. For US customers, you can check out replacement remotes in our accessories store here: https://www.roku.com/products/accessories

    I hope this helps!

    Regards,
    Karla

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  • RokuKarla's avatar
    RokuKarla
    Retired Moderator
    3 years ago

    Hello brown2023

    Thanks for reaching out here in the Community.

    You will need a physical remote in order to input your new password and connect to your wireless network. For US customers, you can check out replacement remotes in our accessories store here: https://www.roku.com/products/accessories

    I hope this helps!

    Regards,
    Karla

    • brown2023's avatar
      brown2023
      Channel Surfer
      3 years ago

      Will model number Model RCS01R work with model number Roku express 3910x? If not which model will?