Forum Discussion

chadoffl's avatar
chadoffl
Reel Rookie
6 years ago

Roku Enhanced Remote no longer controls Sceptre tv volume and power

My Roku remote always controlled the volume and power on my Sceptre tv, but a few days ago it just stopped. I've tried reprogramming the remote in setup and none of the codes stop the music from play...
Remote
remotes
sceptre
Update
volume
  • _JOHN_'s avatar
    _JOHN_
    Streaming Star
    5 years ago

    Yup, I replied to his email and sent screenshots as he requested days ago. I heard nothing back but I have done as he requested.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      5 years ago

      _JOHN_

      Thanks for the post.

      I've responded to the PM that you sent me and have passed along the information that you have provided to the appropriate team.


      Thanks,
      Danny

      • _JOHN_'s avatar
        _JOHN_
        Streaming Star
        5 years ago

        Thank you Danny.