I have the same problem, and have followed all of the suggestions above. It is annoying to be watching something and have it just return to the home screen in the middle. I have disabled CEC as well. Please fix this!!!
Thank you. The model is RC339. This seems to happen with multiple channels
Thanks for responding, vr160!
Did this issue happen after an update? If not, have you checked to see if you're already on the latest software version?
Here's how to check:
Please keep us posted!
Roku Community Team
I don’t know if it happened after an update, but the software is up to date
Hey, vr160
Thank you for sharing your concern. We are here to assist you with the issue of your Roku device, which continually returns to the home screen while streaming.
We would like to know the model of your Roku device. Does this happen with all apps or only a specific one?
For more tips, please visit this support article: Issues playing shows and movies on your Roku device.
Keep us posted.
Roku Community Team
