Roku device not connecting to my wifi
Same here both roku stick wont connect
Forum Discussion
I'm having the same issues. I contacted them. I was told to purchase a new device. I'm not doing that so, I had another one to hook up and did so. I unplugged my wifi router and the same thing happened. Now I'm stuck with two Roku devices that will not connect to my wifi. So I feel what your going through. This sucks.
A warm welcome here in the Roku Community, OldHead43!
It is highly appreciated that you've brought this to our attention and we'd be more than happy to be of assistance in connecting your Roku players to a network connection.
Firstly, can you please confirm if your devices are able to detect available network connections other than your Wi-Fi? Also, is it only unable to connect to your own network connection? If so, we suggest contacting your Internet Service Provider and requesting them to reboot your network on their end.
Furthermore, we suggest trying to connect your Roku devices to an alternative network connection to see if this will successfully connect. Perhaps a mobile hotspot would do.
Let us know how it goes and we'll continue assisting you from there.
Best regards,
Carly
