Hey everyone!
We'd like to know if, after the incident happened, the issue is persisting or is still occurring at the moment. If so, can you please keep us posted so we can pass it on to the team?
Thanks,
Roku Community Team
It has happened for me every single update for the last three updates that have been pushed. Once you go through the setup again like it's a new device it doesn't happen again until the next update is pushed out. Then you have to set it all up again.
My streaming stick has been doing this for years. It is super frustrating. Every software update it wipes everything and I have start from scratch.
model: 3810X - Roku streaming stick +
serial: YH00Ea007994
software: 14.6
Hey there! JustaPersonCO
We understand your Roku Streaming Stick keeps resetting itself. We’ve sent this to our team to check it out. We’ll let you know as soon as we have an update!
Staytune!
Roku Community Team
It hasn't happened since my original post three weeks ago. But that can't be the end to the troubleshooting.
Thanks for leaving a reply, Joeblow99!
This is still being investigated, and we circled back to see if there are folks who are still experiencing the issue. But, it's good to know it hasn't happened since.
Roku Community Team
