Lianna wrote: "You can check the Wi-Fi signal strength on your Roku device by going to Settings > Network > About."
No, I CAN'T get to Settings > Network > About. I am stuck on the "choose network" menu and Error 3.
Lianna wrote: "Restart your router"
I have restarted the router three times. No change.
Lianna wrote: "Change your network security type: If your Wi-Fi network uses WPA2-PSK (AES) security"
I am using WPA2-PSK (AES). The modem-router does have WPA-PSK [TKIP] + WPA2-PSK [AES] but it made no difference.
Lianna wrote: "Once the device has reset, you can set it up again and try connecting to your Wi-Fi network. "
No, I CAN'T do that because the Roku returns to the "choose network" menu, finds my network, displays "are you in a dorm or hotel room?", then displays two green checkmarks, and then Error 3 again. I have reset the Roku 5-6 times. No change. For four days now.
My desktop computer, my laptop computer, Xfinity TV, Pandora, all other apps can connect to the Internet with the new Netgear C7000 modem-router. Only the Roku stopped working.
