Forum Discussion

Madking1's avatar
Madking1
Streaming Star
9 months ago

Roku Backdrops app problem

When using the new Backdrops app and I use one of my own photos taken from my phone I get a black bar on both sides of the photo when I upload into Backdrops. Basically they aren’t full screen. 


however, when I use one of the default photos in the Roku Backdrop library the images are full screen. 

What gives? Why can’t you change this? Note this black bar problem is also in the Roku screensaver when you use your own photos. 

photo from phone: cropped

photo from Roku library: full screen

 

4 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    9 months ago

    You need to edit your photo to stretch it or crop it to the desired dimensions.  I don't think Backdrops has a setting to do this and I would be upset if it distorted my photos automatically.

    • Madking1's avatar
      Madking1
      Streaming Star
      9 months ago

      It doesn’t have a setting. That’s the point. 

    • Qwq1's avatar
      Qwq1
      Streaming Star
      8 months ago

      LMAO They should have tested A lot more before the update

      I see there's a lot of other BUGS from other users from this Backdrop

  • Qwq1's avatar
    Qwq1
    Streaming Star
    8 months ago

    My problem is the ones I set as my Favorites from the ones I uploaded from google photos are not there

    I can set the preloaded as a Favorites.

    It looks like all my photos I uploaded I cant set it as a Favorite Its like you blocked them out to BE in put in my Favorite