Forum Discussion

kgreene1900's avatar
kgreene1900
Reel Rookie
5 months ago

Roku app on Android requires a reinstall to work

Latest may 2025 Android one UI 7. 

Latest app from app store, on star link using internet router. Wired connection to 55s421.

Usually updated to latest roku, daily

I cleared the cache on the roku app. 

So.w times able to get to the most recent app. But nothing is showing on the apps or program. 

Either the app shows not responding or nothing shows in the app window.

Nothing works in the roku app, until I reinstall the app. Shouldnt require installing every other day.

Something in the internet requesting information through starlink connection. Timed out because no update to the previous program or app display, empty screen

Not using local informarion? Clearing the cache on the phone did not help

 Or the reestablish the connection to the device/tv using the last date is becoming stale. Tied to the day is out of bounds because previous date is being used?

Keith G

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hey there, kgreene1900.

    Thanks for reaching out here!

    We understand that the Roku Mobile App needs to be reinstalled before it'll work, and we're here to take a look.

    Could you please share the latest version of the Roku Mobile App? Also, try updating the app on the App Store and see if there are any changes.

    Please keep us in the loop.

    Roku Community Team