I thought the app was the same version on the phone and iPad, but to be honest I haven't checked it recently. When I go upstairs tonight I'll try it on my iPad. I know it works fine on my phone.
It works on my iphone but not ipad. Most recent version on both.
Does Roku Support follow these postings? Are they even aware that this problem exists? Any suggestions as to how to get this message to them would be helpful.
Roku Support are you listening?
OK, checked my iPad and realized I didn't have the app installed on that particular iPad. I installed it and logged into my account. Once it searched my network, it found all of my online Roku devices (a couple are not powered up). Since the Premiere was on the TV beside me, I connected to that one and used the remote function. It all worked. It's the most recent version of the iOS app and the Premiere is on 12.0 OS. So everything is up to date.
This is not working for me and others. Not sure how OP had a problem with the app when it was not installed.
i dont think anyone is listening except me
I think they are listening. Hopefully they are working on the problem. Time will tell.
But if they are not listening then we need everyone on this thread: if you haven’t already, to please report the problem to Roku Support via a live chat session. I think that’s the only way to get their attention.
