Forum Discussion

KristiCyr's avatar
KristiCyr
Reel Rookie
8 months ago

Replacement USB Wireless Receiver

I'm from Canada.  Is there a way to get a replacement USB wireless receiver? Without having to buy a new Roku. 

remotes
  • RokuJharra-Q's avatar
    RokuJharra-Q
    Community Moderator
    8 months ago

    Hi KristiCyr,Thanks for reaching out in the Roku Community!

    We noticed you're looking for a Replacement USB Wireless Receiver, and we're here to help. You can easily purchase one directly from our Roku page. Just head to the page and look for the USB Power Cable with a Long-range Wi-Fi Receiver.

    Hope this info comes in handy. Feel free to let us know if you have any more questions.

    Best regards,
    Jharra

     

    • KristiCyr's avatar
      KristiCyr
      Reel Rookie
      8 months ago

      I'm from Canada.  Your link does not work.  Your site says you don't ship to Canada.  Or has this changed?  

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        8 months ago

        KristiCyr what model Stick do you have? Roku has discontinued the replacement USB wireless receiver  WR001 and only offers the WR002, which only works on the following models: 

        • Roku Streaming Stick 4K (models 3820X and 3820X2)
          • 

        • Roku Streaming Stick 4K+ (models 3821X and 3821X2)