Forum Discussion

brifd1's avatar
brifd1
Reel Rookie
10 months ago
Solved

Renamed network, won't connect

I had an issue with excessive data. After going through most if not all other options, I changed the network, as it's a PITA to have to put the change through for almost every smart device vs. it bei...
tv & player wifi
  • brifd1's avatar
    brifd1
    10 months ago

    I just thought of two solutions, and the first one worked!

    The one that definitely worked: set up (if you have this option and haven't done so already) a Guest Network if it's 2.4 gHz, as it is for my Asus Zen XT-8 mesh system. Give it access to all of your nodes if you have multiple Rokus in multiple locations, as I do. Give the user unlimited access to it. Assign appropriate security (2/3 worked for me). Of course, I rarely have guests, so that's not a problem.

    The second option that I was thinking of was if I could find the SSID to the regular network from within the labyrinth of screens for my router, there's a place to enter this under Choose your network\Private Network on the Roku menu.

AvsGunnar's avatar
AvsGunnar
Community Streaming Expert
10 months ago

brifd1 

A few things to look at.

1. make sure sure are using WPA2 security for your password (normally under "Security Settings") under all your bands. (2.4 and 5ghz).

2. remove all special characters from your password (use numbers and letters), or remove password completely for testing. (again, make sure this password is across all bands since using mesh).

3. Disable the use of DFS (use of wireless channel 52-140) for testing.

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Are you sure the model is AT-8?  Trying to see the capabilities of this router and I don't see/have a GUI for this model.  If you can verify the model number we can likely point you to the locations of different settings to try.  Also, who is ISP (internet service provider)?

Additionally, post the model numbers of your Streambars and all Roku devices having issues from Settings/System/About. (different models will have different capabilities/features that may need to be considered).

EDITED... see you posted a response while I was responding. 👍