Forum Discussion
Yes the remotes are garbage. I have two Roku TVs I purchased four remotes in 3 years. None have been trouble three while they were working either..
Welcome, and thank you for posting here in the Roku Community, Cmcrow76!
Thank you for bringing to our attention the issues you have been encountering with your Roku remote. We are committed to investigating the matter thoroughly and providing you with further information.
Please note that if you are using a Roku-branded TV such as TCL, ONN, Hisense, or any other brand, we strongly advise you to contact your TV manufacturer for assistance with the remote control. This is because each TV brand designs its own remote controls that are optimized to work with its specific TV hardware. Our support is limited to the software operating system of your TV only.
Refer to this link to help you contact the right support: Contacting Support for Your Roku TV
Furthermore, if you have a Roku TV Pro Series, Plus Series, or Select TV, please don't hesitate to let us know if you're having issues with your Roku remote, or you may refer to our website to look for replacement remotes.
We hope you find this information helpful.
Happy Streaming!
Best regards,
Carly