Forum Discussion
We're having the same issue. When it gets to TV code 5 the TV shuts off. We turned the TV back on with the TV remote but then eventually says it failed to pair. We tried RCA codes because someone said that worked for them, but it didn't work. Neither did Samsung, Vizio, or a few others. Did anyone figure out the issue? Thanks!
- Tivoburkee3 years agoCommunity Streaming Expert
When the tv went off, did you finish programming the remote by clicking yes? It's usually sitting on yes, so all you had to do was press OK even with tv off.
As for brands to try, Sony or Mitsubishi too.
- IsaacSperstad3 years agoNewbie
I have a Westinghouse model VR-4030 and the roku remote wouldn't pair with any Westinghouse codes for volume and shutting off the TV. But the 4th or 5th code for RCA did work.
- glpurcell3 years agoReel Rookie
I tried it again but at about the 7th RCA code it shuts off the TV. I turn the TV back on and keep trying but it eventually says it can't pair. It's a pretty old Westinghouse so maybe it just won't pair. Thanks for taking the time to respond!!
- glpurcell3 years agoReel Rookie
I did keep pressing yes. On RCA and one other brand it would turn off the TV after a few tries (I tried it several times but with the same result every time). I ended up trying all the TV brands listed on the Roku and sadly, none worked. Thanks for your help, though!