Forum Discussion

3 Replies

    • renojim's avatar
      renojim
      Community Streaming Expert

      Sportflier85, try setting up the remote to control the TV again, but when the music stops, answer that it didn't to go on to the next code.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator

      Hi, Sportflier85 

      Greetings, and welcome to the Roku Community.

      I understand that you are unable to turn off your Roku device and TV with your Roku remote, and I'm here to help.

      To add to renojim suggestion, you can follow the troubleshooting steps below to set up your Roku remote for TV controls.

      1. Press Home 
         
         on your Roku voice remote
      2. Scroll and select Settings
      3. Select Remotes & devices
      4. Select Remote
      5. Choose your voice remote from the list and select Set up remote for TV control
      6. Follow the on-screen prompts to complete the process

      For more information, you can visit this support article on How to set up your Roku voice remote to control your TV

      After setting up your Roku remote for TV controls, you can control the power and volume on your TV.

      Hope this helps.

      Thanks,
      The Roku Community Team.