Remote voice control stopped working
The voice control on my remote has quite working. I get a message on the screen that tells me that it can't hear me and try again. It never can hear me even if i yell at it. Byron
Forum Discussion
I have 4 roku voice remotes. Within the last month, 2 of the 4 no long have voice control. I have tried everything. My phone app works fine for voice control, and the other two remotes work fine on the systems that fail. It appears to be the remote itself, however I find it very strange that two would stop working on two different tv within a week of each other. And yes, I have tried resetting and repairing many times
Thanks for the post.
For clarification, the two remotes you are experiencing an issue with are Roku Voice Remote Pros that you paired to your Roku TVs?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
i also bought a voice remote pro, i haven’t even had it a month and the voice control is completely gone , one day it just stopped working…. i’ve tried everything from restarting it to repairing it , unplugging my tv. nothing works , not even 2 months old !!
Thanks for reaching out here in the Roku Community.
Have you tried to re-pair your remote to the device? What troubleshooting steps have you taken so far to try to resolve the issue?
To help troubleshoot the issue further, follow this link: How to fix your Roku voice or simple remote that is not workingIf the issue occurs again, please let us know along with the serial number of your Roku device where the remote is paired to.
Regards,
NimfaI have the same problem with my remote control. It stopped working on the
Google assistant wont-work with it. The app on my phone still doesn't work. I don't know what the problem is. I've done all the repairing open remote control. I put new batteries in it. I unplugged the TV and it still doesn't work don't know why. Try to to wake up to reconnect to the Google a system. It says it's connected but nothing will work not even on the Google assistants.
Opaboston, I don't have much help to offer other than Google assistant has nothing to do with the remote, so you can stop messing with the remote. If you can't use your phone to control your Roku you might want to start there. The phone and Roku have to be connected to the same network (as does the Google assistant device). Try restarting your router. Did it ever work?
