Remote not working on Fubo TV
My remote control is not working on Fubo TV. This just happened in the past day or so. It works fine on other apps. Has anyone had this issue and if so how did you fix?
Hi Iluvskiing,
A warm welcome to the Roku Community!
Thanks for sharing the information with us, and we'd be more than glad to assist. As a start, let's try to troubleshoot this issue by following the steps provided below:
- Remove the affected channel by highlighting it from the channel tile and pressing the star (*) button. Then select the remove option.
- Do a system restart by navigating to Settings > System > System Restart.
- Add the channel back by searching for it from the "Streaming Store."
Once performed, kindly please check to see if you notice any difference. Let us know.
All the best,
KashHi Asj,
Welcome, and thanks for reaching out regarding this concern.
To assess if the issue does not lie with the remote itself, can you confirm if the only app affected is Fubo TV? Also, since you've directly subscribed to Fubo TV via Roku, you might need to remove it first on the Roku website; it should reflect on your Roku device once the particular channel is removed from there. By doing so, follow the steps below:
- Press Home on your Roku remote.
- Select Streaming Channels to open the Channel Store.
- Locate the channel you wish to remove and press OK on your remote.
- Select Remove channel and confirm the selection when prompted.
If the modification did not automatically reflect on your device, try performing a system restart by going to Settings > System > Power (skip if option is not available) > System Restart.
Kindly keep us in the loop.
Sincerely,
Janadee
