Remote High Pitch Noise
My Roku remote stopped working. When it stopped it started making a high pitch noise when you replace the batteries. How do you fix this issue.
Forum Discussion
Hi MandoMTL,
Thanks for your first post in the Roku Community!
We're sorry to hear that you're having an issue with your Roku remote and we will work with you to know what went wrong so we can assist you further and fix the issue.
We also recommend taking a look at our Support page to troubleshoot remote issues: How to fix your Roku voice or simple remote that is not working | Official Roku Support
If the steps provided by the Support page still aren't helping, please let us know along with any additional information you may have that would be helpful for our team looks into this problem. Kindly include the serial number of your Roku device so we can assist further.
Best regards,
Mary
my remote is doing this now too. I was trying to figure out what was making the noise and picked up the remote and sure enough it is like a cracking noise. Took batteries out and it goes away, but next to my bed very annoying. Put batteris back in and starts up again. I suppose I know now why this remote that gets used very little (bedroom TV) eats batteires at least 2-3 times per year needs new ones.
Hi Badq45t
Thanks for bringing this to our attention.Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About. In addition, this can be found on the back of the stick itself. We'll be able to further assist you from there.
Warm regards,
Lianna
