Forum Discussion
dan-abby
5 years agoReel Rookie
Hi,
I am also experiencing a high pitched noise from my remote. The remote does not work. Changing batteries does not help. Please advise.
Thanks
Dan
RokuKariza-D
5 years agoRetired Moderator
Hey dan-abby
We'd love to help you out!
Please send us the model and the serial number of the Roku device associated with the affected remote. It can be found at the back or underneath the player itself.
In the meantime, you can also use the Roku mobile app as a remote. To know how it works, visit this link: https://support.roku.com/article/217288467
We look forward to hearing from you soon!
All the best,
Kariza
- dan-abby5 years agoReel Rookie
I tried sending you a private message with the info. Did you get it?