Remote doesn’t pair. Keeps blinking green
I just bought a streaming stick 4k and installed it correctly. Device started up and now it’s stuck on the pair you remote screen and remote doesn’t pair just stays blinking the green light. This is ...
Forum Discussion
I have the long-range receiver attached and still can’t get my remote to pair.
things we’ve tried
- removed the batteries
- put new batteries in
- rebooted the streaming stick
- held down the back, home and pairing button
- power cycled the monitor
all in different combos.
I can’t connect using the app on my phone so I can only guess that the device isn’t connected to the network.
What else can we try?
decided to just factory reset the unit and the remote is now paired.
however, when it came back up with the setup wizard, it initially said the AWR (Advanced Wireless Receiver) was not connected (when it was) so this is definitely part of the problem.
Reseating it and rebooting the stick seemed to have resolved the problem but I think the connector has gotten loose & is not as tight as it used to be - is there anything we can do to make it tighter again?
