Re: Roku express keeps returning to “Let’s get started”

Hello! Joanneblackwell, 

A friendly welcome from the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

• Is this the first time you have set up this Roku device?
• What troubleshooting steps have you taken so far to resolve the issue?

For more detailed information about activating your Roku device, visit our support page here: How to activate or link your Roku streaming device

Thanks,

Arjiemar

Jen218,

Thanks for the post,

Suppose you have tried a system restart, network reset, and factory reset, but your Roku TV system continues to be unresponsive. In that case, you can use Recovery Mode to restore regular operation. Recovery Mode is a feature supported on some models that allows you to clear all data and software from your TV and reinstall the operating system.

For more help with less invasive methods, learn how to system restart or factory reset your Roku TV system.

Thanks,
Arjiemar