Within the last couple of weeks my remote pro ver. 2 has become very unresponsive, but not totally unresponsive. What I mean is... I am having to push a button 2, 3, 4 times or more every time I want to switch apps or switch channels within an app. It's very aggravating. I've already re-paired the remote, but that did not solve the problem. Having a full charge does not make it any better. Anything else I can try to fix this?
Hey, jockoe
Looks like you're dealing with some delayed button response on your Roku remote. Thanks for already trying a few workarounds.
Consider trying these steps: Reset the Roku remote
Once done, feel free to visit this link for more troubleshooting steps.
Let us know how it goes!
Roku Community Team
Hi RokuSuzette,
Sorry for the delayed response. I must have missed the notification that someone responded to my post.
I've re-paired my remote multiple times, checked the battery level, recharged it to 100% and restarted the device. Nothing seems to work. Sadly, it may be time for a new remote. (though this one isn't that old)
Thanks
Thanks for the update and for giving the troubleshooting steps a try. Could you let us know when and where you purchased your Roku remote? Also, did it come bundled with your Roku device, or was it bought separately?
Roku Community Team
