Re: My Roku app won’t move from the start screen
My tv is stuck on the "TCL ROKU TV" screen. I've pressed the restart button and it just turned off. My remote turns the TV on, but it's stuck on that screen. I can't get to my apps screen.
Forum Discussion
Thanks for reaching out, MasonJar!
We noticed that your Roku TV was stuck in the logo screen, and we're here to investigate.
Can you share some more info so we can take a look?
- When did you first notice this issue?
- Are there any recent updates before this happened?
- Any photos you can provide so we can check this out?
We look forward to hearing from you!
Roku Community Team
