Forum Discussion
kwwells51 (Sharp TV) and JoanneWill (TCL TV) seem to have things corrected with their Pause issues. I just checked, and my Roku Select Series TV still has its problem. Here is the latest response from Roku Support.
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Roku Customer Support reference #: 11736878
André, May 13, 2025, 18:52 PDT:
We thank you for your response and are extremely sorry for the delay.
Today's update in regard to the issue you reported is that the engineering team is still working on the issue, running several tests to ensure that this issue is getting resolved for good.
We request you to bear with us while the back end team comes up with a permanent fix.
We'll keep you notified via this e-mail thread at the earliest possible.
Thanks,
ROKU Customer Support
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It's been over a month, and the "backend team" still has not contacted me about any progress on the Live TV Pause Bug. At this point, it seems that they are giving me the same treatment as the other customers that reported this issue with their Roku Select Series and Roku Plus Series TVs over the past year.
- annakarenina3 months agoBinge Watcher
I'm still waiting too, ROKU!!!!