Solved
Problems connecting the Roku device/tv to a mobile app.
I can’t connect to any app anymore. I have two devices. One is a Roku TV and another is a Roku portable usb device. I was able to connect the Roku app on both devices. Also a “mirror app” that I us...
A warm greetings here in the Roku Community, Bratt117!
We understand you cannot connect your device to your Roku mobile app. We're glad to help.
You may also try performing the steps below to see if they will make a difference.
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Software update
- Select Check Now to check for updates manually
Please consider uninstalling the app and then reinstalling it again. To obtain additional details on isolating this problem, kindly visit our support website by clicking this link. Why does the Roku mobile app not see my Roku® streaming device?
Best regards.
Jharra
