Hi, Stephen_M
Greetings, and welcome to the Roku Community.
We understand that your Roku Voice Remote will not pair with your Roku Streaming Stick 4K, and we're here to help.
Your voice remote and streaming device must be in pairing mode at the same time to complete the pairing process.
Follow the steps below to properly pair your Roku voice remote to your device.
Once you see the Home screen, follow the steps in the next section to put your voice remote into pairing mode and complete the pairing process with your streaming device.
For more information, you can visit this support article on How to fix your Roku voice remote that is not working
We hope this works, and let us know what you find out. We're here to help.
Thanks,
The Roku Community Team.
Yeah I've already done all that multiple times. I own various other roku devices so I'm savy to the process. It still does not pair nor work.
Stephen_M Since you have other Roku devices I would try to pair the remote to another device. If that works that would eliminate the remote as the problem. You could also try pairing a different remote to the new stick to determine if the stick is the source of the problem.
In process of returning the stick for an express. Nothing would pair to anything.
