Forum Discussion

bigwavemaui's avatar
bigwavemaui
Newbie
2 years ago
Solved

Photo Streams Screensaver - Option to Remove caption

this QR code display is an issue with the program not the hardware, please fix this

screensaver & theme
  • RokuJessica-G's avatar
    RokuJessica-G
    2 years ago

    Hi bigwavemaui ,

    Thanks for your first post in the Roku Community! 

    We understand you're having an issue with the QR code display for photo streams. We're here to provide you with more information.

    In the meantime, please be advised that we don't have an option to remove the QR code that may display occasionally on your photo streams. No worries, your input is valuable as we strive to enhance our streaming experience, and we will forward it to our respective team.

    You can visit our support article on how to use Photo Streams.

    Best regards, 
    Jess

10 Replies

  • Mickayla3's avatar
    Mickayla3
    Newbie
    3 days ago

    How has this still not been fixed? Make it a toggle option and let’s move on. 

  • eighteighteenpm's avatar
    eighteighteenpm
    Newbie
    2 months ago

    Just learned about the photo stream option and joined this community to specifically complain about the QR code display.

    It’s ugly, intrusive, and hardly useful.  Why do I need a QR code on my TV to add photos when I already have access to add them?  It’s not a convenience.

    Remove the QR code already!  Can’t believe you all have been sitting on this issue for 3 years.

  • CCMC's avatar
    CCMC
    Newbie
    3 months ago

    I'm glad this is still being requested. I'm hoping they remove it soon!

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      3 months ago

      Welcome, CCMC​

      We appreciate your feedback on this, and our team has acknowledged it. The input you've shared with us is valuable as we continue to improve and create a better Roku streaming experience.

      Happy Streaming!

      Roku Community Team

  • DaveSPT's avatar
    DaveSPT
    Newbie
    4 months ago

    Still waiting for fix to remove “Scan to add photos to Photo Stream” and QR code from photos ALREADY appearing on Photo Stream as of July 2025.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      4 months ago

      Welcome, DaveSPT​ 

      The "Scan to add photos" is currently a part of the PhotoStream features. We'll take your input as feedback for our team to review.

      Your feedback is important as we work to improve and provide a better Roku streaming experience.

      Thanks,

      Roku Community Team

  • RokuJessica-G's avatar
    RokuJessica-G
    Community Moderator
    2 years ago

    Hi bigwavemaui ,

    Thanks for your first post in the Roku Community! 

    We understand you're having an issue with the QR code display for photo streams. We're here to provide you with more information.

    In the meantime, please be advised that we don't have an option to remove the QR code that may display occasionally on your photo streams. No worries, your input is valuable as we strive to enhance our streaming experience, and we will forward it to our respective team.

    You can visit our support article on how to use Photo Streams.

    Best regards, 
    Jess

    • SlevinKelevra3's avatar
      SlevinKelevra3
      Newbie
      10 months ago

      How is this still an issue? People have been complaining about this for 3 YEARS and is something that should be a 10 minute coding fix. 

    • Mike_in_DC's avatar
      Mike_in_DC
      Newbie
      2 years ago

      I find the random posting of the QR code in the lower righthand corner ugly and intrusive. How many times do users really need to see it? Surely you can offer an option to supress this disfiguring "feature." 

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        4 months ago

        I had one of the earliest posts  asking them to at least give us the option of displaying or not displaying that QR code.  It has received more "likes" (currently 94) than any of my nearly 10,000 other posts here.

        Oh, they CAN fix it, but obviously have no desire to do so.  It's not that they don't know it is wanted.  They'd rather spend their time adding a promotional Superman Logo to the Search option title on the home screen than fixing actual problems.