Forum Discussion

jkbrb's avatar
jkbrb
Reel Rookie
4 years ago

Photo Streams Screensaver - Option to Remove caption

Was thrilled to discover the "new" Photo Streams feature and the ability to use that as a screensaver. We had previously used another Roku app and had to keep a USB thumbdrive attached to serve up images.

So the ability to upload images to be used as the screensaver across all of our Roku devices should be awesome. And it almost is.

Unfortunately, when the images are shown, it also shows a caption in the lower right corner, detailing the user account and the name of the stream. While this might be desired for a slideshow, it ruins the use as a screensaver, especially with OLED TVs and the potential for burnin.

We want to use this as a way of making the TV look nicer, displaying art images, when the TV isn't directly being used. People pay thousands of dollars just for TVs that can do this.

PLEASE...

Add an option to remove the caption when being used as a screensaver...at least that way people have the option.

Additionally, other nice features might be the ability to select a delay time as well as transition, but not critical.

 

Thanks!

30 Replies

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  • derekmccurry's avatar
    derekmccurry
    Reel Rookie
    3 years ago

    I found this thread because I'm also trying to figure out how to remove the QR code from the Roku Photo Stream app. I downloaded a bunch of 4K digital artwork to use as a TV screensaver and the ugly QR code in the bottom-right corner totally ruins it.

    Feature request - PLEASE PLEASE PLEASE provide a toggle option to disable the QR code from the Roku Photo Stream app!

    RokuDanny-R 

    #rokusupport #featurerequest

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      derekmccurry 

      Thanks for the post.

      Can you please clarify the issue you are experiencing? Can you provide a screenshot of what you are seeing on screen? Is the QR code being generated from the Roku Photo Streams channel, or is it possible it is from the artwork that you have downloaded?

      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • GuyMott's avatar
        GuyMott
        Reel Rookie
        3 years ago

        Here is a photo of my TV with the Roku Photo Streams screensaver. In the lower right corner is the QR code that is the problem. It is not part of the artwork - it says "Photo Streams" and it falls outside the boundary of the photograph.

        This QR code is displayed every 5th photo during the slide-show. After a photo with the QR code, then there are 4 photos without QR code, then another photo with the QR code. Here is the same TV during the same screensaver slide-show, without the QR code.

        Please get rid of this QR code. It's totally unnecessary and it ruins the slide-show screensaver.

        Thanks -

         

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      derekmccurry 

      Thanks for the follow up.

      I have passed along your concerns to the appropriate Roku team for consideration.


      Thanks,
      Danny

      • derekmccurry's avatar
        derekmccurry
        Reel Rookie
        3 years ago

        Here are a couple more photos depicting the QR code that everyone seems to hate. 😁 I appreciate that you guys actively review and consider user feedback!

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    4 years ago

    jkbrb

    Thanks for the post.

    Can you please provide a screenshot of the issue you are experiencing so we can better understand the issue?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • jkbrb's avatar
      jkbrb
      Reel Rookie
      4 years ago

      Here is a photo showing the caption in the lower righthand corner. Because the stream was renamed to just "I" it minimizes it some, but still the member name and the pipe character still show up.

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        4 years ago

        jkbrb

        Thanks for the follow up.

        At this time, the caption in Photo Stream cannot be removed.


        Thanks,
        Danny

    • migue's avatar
      migue
      Reel Rookie
      2 years ago

       

      here’s the device info for the unit in question, but this problem is not isolated to this unit. this is a problem with the way that photostreams adds a QR code over every fifth image on the slideshow and on the screensaver.

      I am using this unit to display posters for upcoming shows at my venue on a vertical TV. The QR code is unnecessary and distracting from the posters. I would love to be able to turn off the QR code.
       
       
      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi migue,

        Welcome to the Roku community, and thanks for reaching out.

        We apologize for any trouble that this Photo Stream issue has caused. While our team investigates this, can you kindly provide us with the information below?

        • Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
        • Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).
        • Photo Stream build version (highlight the channel tile, then press the * sign button and share with us the version number).

        We'll be looking forward to it.

        Thanks,
        Rey

  • Qwq1's avatar
    Qwq1
    Streaming Star
    3 years ago

    I really don't like seeing my full name on all the PICs

    So I changed my name on my Profile

  • migue's avatar
    migue
    Reel Rookie
    2 years ago

    any updates on this issue? it's been almost a year since this post saying that the team was working on it.