Forum Discussion
Thanks for the post.
Can you please clarify the issue you are experiencing? Can you provide a screenshot of what you are seeing on screen? Is the QR code being generated from the Roku Photo Streams channel, or is it possible it is from the artwork that you have downloaded?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
Here is a photo of my TV with the Roku Photo Streams screensaver. In the lower right corner is the QR code that is the problem. It is not part of the artwork - it says "Photo Streams" and it falls outside the boundary of the photograph.
This QR code is displayed every 5th photo during the slide-show. After a photo with the QR code, then there are 4 photos without QR code, then another photo with the QR code. Here is the same TV during the same screensaver slide-show, without the QR code.
Please get rid of this QR code. It's totally unnecessary and it ruins the slide-show screensaver.
Thanks -
- DanTN3 years agoNewbie
I just set up my Roku Photo Stream. Does anyone know how to get rid of the annoying QR Code and "Scan to add photos to Photo Stream" that shows up superimposed on random photos?
Thanks!
- renojim3 years agoCommunity Streaming Expert
Many, many people have complained about it. As of now it's not possible to get rid of it.
- RokuMary-F3 years agoCommunity Moderator
Hi DanTN,
Welcome to the Roku Community!
Thanks for reaching us regarding the QR code that is appearing when accessing Photo Streams. Please be advised that we are currently aware of the issue and our engineering team has been investigating this issue closely. Rest assured once more information is available I'll be sure to update this Community thread.
We prioritize resolving this as soon as possible, and we ask that you bear with us as we manage this issue.
Best regards,
Mary- mtn_lion3 years agoChannel Surfer
So, two months later, no follow-up from Roku, and the annoying "Scan to add photos to Photo Streams" QR code still appears in the Photo Streams screensaver. Roku, what's the deal?