Forum Discussion

Msdeejayy's avatar
Msdeejayy
Reel Rookie
2 years ago
Solved

Photo stream is not working

I’m having issues trying to download my photos from my iPhone to the tv to have it set up as a screensaver. After I would download the photos that I want it’ll show on my iPhone that my photos stream have been downloaded it and set up as a screensaver. But I can’t see the stream on my television as a screensaver. On the roku tv app it annoyingly keeps taking me back to the barcode thing. And I would check the preview of the photo stream to see if it had downloaded on the tv app and set up as a screensaver but I don’t see any of my photos at all. All I see is two stupid boring photos of trees or the woods and a beach as the screensaver on the roku tv app.

screensaver & theme
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi Msdeejayy,

    Thanks for reaching out. If you have already set up your Photo Stream, try this.

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select Theme to open the Theme menu.
    4. Select Screensavers.
    5. Select Photo Streams.
    6. Select Set as Screensaver to set Photo Streams as the screensaver.

    For more information, visit our support page here: How to use Photo Streams on your Roku® streaming device

    Regards,

    Rey

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi Msdeejayy,

    Thanks for reaching out. If you have already set up your Photo Stream, try this.

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select Theme to open the Theme menu.
    4. Select Screensavers.
    5. Select Photo Streams.
    6. Select Set as Screensaver to set Photo Streams as the screensaver.

    For more information, visit our support page here: How to use Photo Streams on your Roku® streaming device

    Regards,

    Rey

    • Msdeejayy's avatar
      Msdeejayy
      Reel Rookie
      2 years ago

      I have already tried all that. I have even shut down my tv and my iPhone and then restarted it again and deleted roku tv app and iPhone app and then downloaded the app back on phone and on my television. Still not working right.

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Msdeejayy,

        Thank you for keeping us updated here in the Roku Community!
        We will be more than happy to take a closer look into this issue that you're having with the photostream. Please try to restart your Roku by going to settings, system, power (if you do not see a power submenu, skip to the next step), and system restart.

        Let us know if that solves the issue.

        All the best,

        John