I had an external speaker plugged into the TV for about 1.5 years. I haven't used the TV in a couple months. Now the sound doesn't work. Tried resetting the audio in systems, Tried it with and without the external speaker. Tried unplugging the TV for 5 min. Finally I did a factory reset. Nothing works. Still no sound.
Hi, havoc1371
Welcome!
Thanks for reaching out regarding the audio issue on your Roku TV after not using it for a couple of months, and I'm here to refer you to the right support.
It's advised to contact Philips support and inquire further for assistance. They provide direct support with their TV models and provide you with the necessary workarounds to address the issue.
To contact them, refer to Philips Support
Hope this will be addressed soon.
Thanks,
Roku Community Team
