Forum Discussion

Karma_'s avatar
Karma_
Roku Guru
5 months ago

OS 14.5 I don’t have the Roku City tile

Just yesterday I finally received the update 14.5 on my 2024 Ultra and I don't see such a tile that is me mentioned in that blog post: 

https://www.roku.com/blog/os-25?srsltid=AfmBOor2Pa7KCI_8EAPokGCD2t0hKD1CFbwbwYuGAp7BxkM4OG91AI8k

Also mentioned in this article: https://www.zdnet.com/home-and-office/home-entertainment/your-roku-tv-is-getting-several-updates-for-free-including-a-big-one-for-roku-city/

These are the two quotes mentioned in those blog post and news article:

“Wish you were always scrolling through Roku City™? With the new Roku City tile now on the Roku Home Screen“


“Missing your favorite purple-hued cityscape? Instead of having to wait for your set to go idle to visit, you can now head to Roku City with one click with a dedicated tile.“

screensaver & theme

7 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    5 months ago

    Karma_ 

    Thanks for sharing the Roku City tile issue with us!

    We’d like to learn more about it. Could you send us a picture of your TV screen? Also, please try a system restart (By going to Settings> System> Power/System restart) to see if that helps with the issues.

    Looking forward to your reply. 

    Roku Community Team

    • Karma_'s avatar
      Karma_
      Roku Guru
      5 months ago

      RokuJharra-QThanks for your reply! 

      So I’ve already did several restarts and I still don’t have this Roku City tile that is mentioned in the blogpost and news articles. I only have the tiles: Add Apps, Start Backdrops, TV Off

      Do I need to enable something specific in order for it to become available to me?

       

      • Karma_'s avatar
        Karma_
        Roku Guru
        5 months ago

        These are the two quotes mentioned in those blog post and news article:

        “Wish you were always scrolling through Roku City™? With the new Roku City tile now on the Roku Home Screen“


        “Missing your favorite purple-hued cityscape? Instead of having to wait for your set to go idle to visit, you can now head to Roku City with one click with a dedicated tile.“