Forum Discussion

TriceTVissues's avatar
TriceTVissues
Newbie
3 years ago
Solved

Onn TV making high pitch sound while on. Can hear it through my show. Please help

Is anyone having trouble with their Onn roku Tv? I want to get rid of the ringing noise it makes everytime I turn the TV on. I'm pass return date need help. 
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hi Cryptobae,

    Welcome here to the Roku Community!

    We sincerely understand the issue you've experienced, and we're sorry to hear about this. This issue might be better addressed by the TV manufacturer directly, and they provide direct support with their TV models. Kindly refer to Onn's support contact information at RokuAnjelie's comment above this thread.

    We hope for the best for you.

    Regards,
    Kash

CarolMiller's avatar
CarolMiller
Newbie
3 years ago

Yes, mine is brand new and starting making a high pitch noise but have no audio at all.

  • RokuAnjelie's avatar
    RokuAnjelie
    Community Moderator
    3 years ago

    Hi CarolMiller,

    A warm welcome here in the Roku community.

    We see that you are also experiencing trouble caused by the high-pitched noise from your TV. However, we need more information to assist you further.

    • May we know if your device is currently connected to external audio products?
    • Also, is this happening within a specific channel?
    • What are the steps to reproduce the issue?
    • What troubleshooting steps have you done so far?

    Please keep us posted, we will be happy to continue assisting you.

    Thanks,

    Anjelie

    • Cryptobae's avatar
      Cryptobae
      Reel Rookie
      3 years ago

      Same issue. TV is only 2 years old. It’s making a high pitch whistle sound. Some moments it’s extremely loud and other times it’s loud and neither times is it tolerable. I’ve tried everything, unplugging, hard reset, audio/video reset, warranty customer service who gave me useless trouble shooting tips. NOTHING WORKS! Customer service is useless too. Don’t waste your time. They only suggest you call and have a tech come out which means money out of your pocket since you’re no longer under warranty. Never again will I buy this brand. I have never had a brand new tv act up within TWO YEARS of purchase and the company does nothing but try to get you for more money. Wasted money. I have $5 electronics from 5 Below that lasts longer.  If anyone have a solution, please let me know. I refuse to pay their techs or company ANYTHING to fix their sh*tty product. 

      • nowakeh's avatar
        nowakeh
        Newbie
        2 years ago

        did you ever find a solution? same exact problem with mine, 2 years old and they basically said screw you lol. The noise is literally driving me CRAZY