Forum Discussion

TriceTVissues's avatar
TriceTVissues
Newbie
3 years ago
Solved

Onn TV making high pitch sound while on. Can hear it through my show. Please help

Is anyone having trouble with their Onn roku Tv? I want to get rid of the ringing noise it makes everytime I turn the TV on. I'm pass return date need help. 
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Cryptobae,

    Welcome here to the Roku Community!

    We sincerely understand the issue you've experienced, and we're sorry to hear about this. This issue might be better addressed by the TV manufacturer directly, and they provide direct support with their TV models. Kindly refer to Onn's support contact information at RokuAnjelie's comment above this thread.

    We hope for the best for you.

    Regards,
    Kash

Micheal1995's avatar
Micheal1995
Newbie
3 years ago

Same exact thing is happening to me and Roku customer service is terrible. They basically had me turn the tv on and off and told me I’m responsible to fix it as I’m passed the one year warranty but I haven’t had it longer than 2 years. I would never recommend this brand to anyone. They suck. 

  • RokuAnjelie's avatar
    RokuAnjelie
    Community Moderator
    3 years ago

    Hi Micheal1995.

    A warm welcome here in the Roku community.

    We apologize for the inconvenience caused by the high-pitched noise on your TV. It appears that the issue may be related to the hardware. To resolve this, we suggest contacting the manufacturer of your Roku TV directly. They can offer additional support and warranty services specific to their products running on the Roku OS.

    You can contact them: Onn Roku TV Support. 

    Please keep us posted and let us know what you find out.

    Thanks,

    Anjelie