Forum Discussion

willgardner's avatar
14 hours ago

Onn Roku TV restarted randomly

My onn roku tv restarted randomly yesterday and is not stuck in a loop of selecting a language and a wifi. I saw a year old thread with the same issue but the solution was a firmware update that happened before I even got this tv. None of yhe solutions present in that thread work.

2 Replies

  • Hey, so this started a day ago, was just watching tv and it turned off, so I i assumed i mightve accidentally pressed the remote or something but when I tried to turn it back on it went into the cycle. It shows the grey "onn: Roku TV" startup screen, then goes to the purple startup mode and has me select a language. It then prompts me to connect to a wifi network after which it says "connected, update now" then it has a loading bar, restarts, and loops back to language selection. 

    So far I've tried to reset it with the button on the back, unplug and replug, and choose different wifi networks. 

    Its a Roku TV H801X

    Onn model 100012589

    Version ECG.02R01385A

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi willgardner​

    We get that your ONN Roku TV is restarting randomly. Let's figure this out together.

    Could you let us know when the issue first started? Does the TV restart during startup or while you're streaming content? What are the troubleshooting steps that you have tried so far?

    We suggest you try restarting your Roku TV by unplugging it from the power source and making sure to plug it directly into the main power outlet.

    Let us know how it goes!

    Roku Community Team