Forum Discussion
Kittihauke
3 years agoReel Rookie
Will likely have to, but I wanted to check if there was any other trouble shooting we could try before doing so.
RokuDanny-R
3 years agoRetired Moderator
Thanks for the follow up.
As renojim previously mentioned, it's possible that the device that you received is defective. We would recommend trying to exchange the device to see if the issue persists.
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
- Kittihauke3 years agoReel Rookie
Thank you RokuDanny-R. we ended up returning it