Forum Discussion

6072Boat's avatar
6072Boat
Newbie
6 months ago
Solved

On screen message "Go.roku.com/USB"

How do I fix Roku to stop the message go.roku.com/usb
home screen
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    3 months ago

    Thanks for the photo, Chandra10​!

    We took a look, and it seems like this might be a hardware issue. You might want to reach out to your TV’s manufacturer support—they’ll be able to walk you through the next steps to get it fixed.

    Click here for TV help support links.

    We hope you'll be back to streaming soon!

    Roku Community Team

Chandra10's avatar
Chandra10
Reel Rookie
3 months ago

Yes it still happens with the Nintendo unplugged 

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

Thanks for the photo, Chandra10​!

We took a look, and it seems like this might be a hardware issue. You might want to reach out to your TV’s manufacturer support—they’ll be able to walk you through the next steps to get it fixed.

Click here for TV help support links.

We hope you'll be back to streaming soon!

Roku Community Team