Solved
OK button on my remote is really hard to push
Th ok button on my Roku streaming 4k is really hard to push. My wife hates watching TV with it! We have multiple Roku players and TVs and this is the only one that acts this way. We have tried replacing batteries and no luck. All other buttons work just great.
any help would be appreciated.
Hi, Mpserafin Welcome to the Roku Community!
We totally understand that your Roku Remote's OK button isn't working quite right, and we're here to help you out.
We suggest resetting your remote by pressing and holding the Back and Home buttons simultaneously for about 30 seconds to reset your remote. After doing so, re-pair it again to see if this will make any difference.
- For instructions on how to reset the remote, refer to this support link: How to fix your Roku voice remote that is not working
If the issue persists after trying the troubleshooting steps provided, kindly send me a Private Message with the following details:- Serial number of the Roku player this remote is paired to.
- Is this the remote that came with that device? If not, kindly specify if this is a Voice Remote Pro or Voice Remote Pro (2nd edition).
- When and where did you purchase this?
To send a PM, kindly select my username, View Profile, and on the right side of the page, select Send this user a private message.
Thanks,
Jharra
