Forum Discussion
68 Replies
- Emissary35Roku Guru
How many times must the stupid captcha force me to click on pictures of buses, cars, motorcycles and fire hydrants? I literally have to get through 5 pages or more just to get past the captcha so I can sign in!
Then when it finally succeeds I click the button to sign in and nothing happens, no matter how many times I click it! So I have to refresh the page, type in my login and password again and go through another 5 pages of captcha images and then the sign in button still does nothing when I click it!
Whoever has designed this into the Roku login completely failed! This is a total annoyance and complete waste of time, making it nearly impossible to sign in to your account!
You only need on captcha to verify you are human and when you click the sign in button it should actually sign you in!
To the geniuses who implemented this horrible feature...FIX IT NOW! I'VE HAD ENOUGH!
- atc98092Community Streaming Expert
I haven't encountered a Captcha logging into Roku for months. Perhaps try clearing your browser cache, just in case. Roku now uses a different product called Cloudflare, which only requires checking a box to prove you are real. No picture clicking at all. And once I'd done it several times, I don't even have to do that anymore, and it takes me straight back to the login page.
- Emissary35Roku Guru
Good suggestion. I just realized I keep getting the picture captchas and failed captcha each time when on Firefox. But in Chrome I can get right in just clicking the cloudflare box.
- Anonymous
Here's how I deal with them I use: Buster: Captcha Solver for Humans
the Buster is an extension which helps you to solve difficult captchas by completing reCAPTCHA audio challenges using speech recognition. Challenges are solved by clicking on the extension button at the bottom of the reCAPTCHA widget.
add that to your browser. When the captcha comes up click the audio challenge then play and the add on will solve it for you.
- Emissary35Roku Guru
I just tried to login and instead of the Cloudflare check box I got a page saying an email was sent to me. That I must open and click a verification link in order to be able to login here. I am NOT dealing with email verification every time I need to login.
This nonsense is getting out of control! First the annoying captcha pictures and now this? Just put it back to the simple check the Cloudflare box for verification, if that isn't good enough tough! I can guarantee you nobody is going to want to check their email and click a verification link every time Roku logs them out!
- OwnerofDevicesRoku Guru
I have never seen that before. I use Firefox on my android phone. When I use my windows laptop using edge I've never seen that before.
- andyrossRoku Guru
Trying to use Firefox on my phone, I get the Cloudflare. Then when I want to log in, I have to verify my email. Get the same with Edge and Chrome on the phone.No issues with the regular computer earlier today.
I hope this is just a bug and not more paranoia over Spam.
- AvsGunnarCommunity Streaming Expert
Problem with all these verifications is the time wasted.
Sign in to Roku --> then have to sign in to your email --> depending on your email, you may now have to sign into yet another email or wait for a text to verify that you are indeed trying to sign into your email just to get to the message verifying that you are attempting to sign in into Roku.
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Kind of why it seems easier to memorize or save the 5 digit number of any Roku device for these logins.
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It does now seem that the user experience (on both this forum and the Roku platform) is a secondary/backseat consideration for any objective that Roku is attempting to achieve at the time. Does not seem to factor into their decisions all that much anymore.
- denhowRoku Guru
Yeah my email inbox is usually just a tab away. But this still feels like an awkward extra obstacle to logging in.
At least they're being consistent. For a while now it has seemed like the Roku employees commenting here have never actually used a Roku. And now it looks like the people running this forum don't know what it's like to use the forum.
- Emissary35Roku Guru
The Roku moderators here don't have an original thought in their brains. All of their responses are the same, ask for serial numbers and software versions then copying and pasting the same troubleshooting steps over and over again that don't work. Even if they just pasted them in response to someone else in the same topic they'll do it again.
Now they've implemented this annoyance just to login, you should not have to go to another website to login into email just to login to this site. I don't care if 'it's just a tab away' it's ridiculous and completely annoying. The more time I spend using Roku and this forum the more I begin to loathe the entire experience.
- Anonymous
Agree I can't even use firefox sign in here or my ROKU account. Get stuck in a loop. Click verify, same page loads again. Have to use Chrome now.
- andyrossRoku Guru
I am using Firefox without problems.
- danish67Reel Rookie
Nice sir
- cocotowerRoku Guru
There are flaws in the web site. Sometimes when you try to post a message or reply, it kicks you back to the login screen and asks you to sign up. There's no easy way out of this loop. Sometimes clearing cookies works. Sometimes it doesn't. I've gone weeks without being able to post anything due to this error. I feared that I was being punished for some of my rants because I hadn't heard at the time of anybody else having these issues. Short timeouts is a problem. While you're replying, it seems that their timeout was never reset but you might somehow ride in on it where ever it is and when it "times out", say every 2 minutes, but you come in at 1:45, you get kicked out. I couldn't prove it but that's what it feels like is happening.
- andyrossRoku Guru
I haven't run into super-short timeouts. I am here often, and it usually lasts more than long enough to read through many of the subforums, and more.
- andyrossRoku Guru
I guess Roku can bite my shiny metal a**.
- iu360Streaming Star
Hello
Facing Cloudflare's verification can be a hassle, but it's meant to enhance site security. Clearing your browser's cache, disabling extensions, or switching browsers might help bypass the issue. If the problem persists, consider contacting the website's support for further assistance.
- WyoRoseReel Rookie
I noticed that too, a week or so ago!!! So....they must be using my camera????? What the **bleep**?????
- atc98092Community Streaming Expert
Please don't start any conspiracy theories. No, it doesn't use a camera. I don't even have a camera on the computer I use most often. Cloudflare is simply looking for an action taken by a person (not a bot or other coding) that helps keep the bots at bay. That action is simply clicking the box on the page, nothing more.
- Emissary35Roku Guru
I cleared all my history, cookies, cache from Firefox and then cleaned it all again with the CCleaner program then rebooted my computer. I came back here and I got the cloudflare box to check. But after that I still got the captcha boxes to check which result in multiple failed attempts even though I know that I clicked on every image correctly 100% of the time!
Something is up with this site, the captcha box verification is still running somehow and it needs to be removed. It took me over ten minutes to login because I had to keep doing captcha pictures over and over again until it finally let me in. This is completely ridiculous!
- DarSpiReel Rookie
Apparently Cloudflare doesn't like Chrome or Edge for me to login my roku account or any other website that uses it's services. I'm stuck using Waterfox and then roku makes me go to my email to verify with an email link. Why isn't Cloudflare playing nice with Chrome or Edge? Like I alluded to this isn't the only website using Cloudflare that I've had the experience with in the last 24 hours. It just goes into an infinite loop. I've cleared the cache. Disable extensions (not a lot) rebooted the laptop and I still the the "Verifying you are human. This may take a few seconds" I don't get the Cloudflare at all.
- DarSpiReel Rookie
Solved my issue. I have Kamo by Piriform that I use as a VPN and I had do not track turned on for both the Edge and Chrome browsers. Turning off the Do Not Track let me log in to both websites using Cloudflare for authentication. I really had to dig through the oracle (google) to solve the issue.
- andyrossRoku Guru
Now I have noticed yesterday and today there does not appear to be the Cloudflare check.
- cocotowerRoku Guru
Maybe because it's easy to discover video streams due to their sketchy/shady URL scheme. CloudFront is even worse by using short random codes for the objects. I think both companies are hoping that somebody discovers movies and other content and the victim customer ends up paying outrageous bills. A few years back I discovered that another Roku channel owner was showing up in my CloudFront access logs. After taking it public, they denied any wrongdoing but then it stopped. My bills back then were about $3K-$4K a month. When you get some bills like this you'll know why extra security is needed today. So why does it bother you that you're having to prove you're not a bot?
It can be really frustrating to deal with those human verification steps from Cloudflare, especially when they seem to pop up every time you try to log into something as simple as the Roku Community. Unfortunately, these checks are usually there to protect against bots and malicious activity, but I agree—it can feel a bit over the top when you’re just trying to access your account. Hopefully, it’s just a temporary measure and not something you have to deal with long-term!